Consumer protection
Additions to the privacy policy
Basic information
We, the West-Holding GmbH & Co.KG (im folgenden “CARBONIT”, 'ERO', 'Westaflex' or “we”) as part of the West Group, take the protection of your personal data very seriously and strictly adhere to the rules of the currently applicable Consumer, labor, and data protection laws. These include especially the data protection-Regulations (hereinafter: GDPR, Federal Data Protection Act and E-Privacy). The West Group are the companies associated with the Westaflex Holding GmbH & Co.KG verbundenen Unternehmen, Lizenznehmer and Beteiligungen. Das sind solche, auf die wir einen bestimmenden Einfluss nehmen können.
Personal data is collected on our websites and when using our apps and services only to the necessary extent and processed for specific purposes. Personal data is data that can personally identify you or is associated with you.
Responsible body and corporate data protection officer
within the meaning of the Federal Data Protection Act/GDPR:
Rafael Fieber
Westaflexwerk GmbH
P.O. Box 3255
33262 Gütersloh
Processing within the West Group
On our behalf (order data processing):
toolboxx-media UG, Magdeburg and Reimedia GmbH, Hamm for the operation of the websites and apps as well as marketing
teuto.net Netzdienste GmbH, Bielefeld for the operation of the backend systems
Emmet software Labs GmbH & Co. KG, Herford for sales purposes and marketing
By other Group companies of the Westa Group the collected data can be processed or passed on to these if:
+ Sie hierzu ausdrücklich and informiert an anderer Stelle (e.g. notice in the inquiry form) have consented,
+ es unter Zweckbindung und of the Arbeitsteiligkeit innerhalb of the West Group; for this purpose, corresponding contractual agreements have been concluded within our company-Holding completed,
+ die Daten durch die verantwortliche Stelle pseudonymisiert zur Verfügung gestellt werden and die verantwortliche Stelle gewährleistet, dass das beauftragte Gruppenunternehmen diese Daten nicht de-pseudonymisieren kann, oder
+ die Daten durch die verantwortliche Stelle anonymisiert gespeichert werden and die so gespeicherten Daten nicht mehr den datenschutzrechtlichen Bestimmungen unterliegen.
Transfer to third countries
The companies of the West Group process/transfer the data you provide in/at locations in Germany, the European Union, and third countries (including the USA) that have an adequate level of data protection according to Article45 GDPR or provide appropriate guarantees according to Article 46 GDPR.
Scope of the privacy policy
The following statement gives you an overview of how we ensure data protection what type of data is collected and processed for what purpose and on what legal basis. It has general applicability to all websites we are responsible for and apps. If our websites and apps deviate from these data processing principles or supplement them with their own, this will be indicated on the respective websites or in the appsAppropriately marked.
This privacy policy consists of five parts:
+ of the erste Teil (Bestimmungen für private Nutzer) gilt für die privaten Nutzer of the Services of the West Group.
+ of the zweite Teil (Bestimmungen für geschäftliche Nutzer) gilt für die geschäftlichen Nutzer of the Services of the West Group.
+ of the dritte Teil (Bestimmungen für Bewerber) gilt für die privaten Nutzer of the Services of the West Group regarding applications.
+ Der vierte Teil (Allgemeine Informationen und Bestimmungen für Our Webseiten und apps) applies to all users who use the services or the websites and apps of the West Group.
+ of the fünfte Teil (Informationen zu Betroffenenrechte) gilt für alle Nutzer deren Daten dem Datenschutzrecht unterliegen, nicht jedoch juristische Personen.
Furthermore, our websites may contain links to websites of other providers to which this privacy policy does not extend.
Part 1. Provisions for private users
This part of the privacy policy applies to private users of WestaSoft services. The legal basis for processing your data is based on your consent given in this privacy policy as consent or to be able to provide you with requested information or products according to GDPR Article 6 para.1 lit.b).
Use and verification of personal data
The personal data you provide includes, among others, the following:
Your name
Your address (ZIP code, city, street and house number, additional address details if applicable)
Your email address
Your date of birth
Your gender
Your phone number and/or mobile number
Your country
Your payment information
Your previously used heating specialist company
Product name of your West Group product
Manufacturer number of your West Group product
If you provide us with personal data, we use it to respond to your inquiries, to process and handle your consultation request, for technical administration, for login activities, and for the services provided within the respective websites or apps Services provided. Rechtsgrundlage hierfür ist Art. 6 Abs. 1 Satz 1 b DS-GVO bzw. Ihre Einwilligung. Die Einwilligung zur Nutzung Ihrer zur Verfügung gestellten Daten können Sie jederzeit widerrufen. Bitte wenden Sie sich dazu, möglichst unter Angabe des/der genutzten Services, an: data protection(at)West.eu.
Telephone contact by the West Group
If you have agreed to our privacy policy and provided us with your phone number during a consultation request, we will contact you by phone before forwarding your consultation request to our partner company to verify the accuracy of your information, discuss your project, and connect you with the appropriate sales and craft partner.
Information about the transfer of your data and evaluation
If you have agreed to our privacy policy and provided us with your email address during a consultation request, we will inform you via email about the current status of your consultation request through our service. This includes sending you a message with the contact details of the referred specialist partner and providing you with an opportunity to evaluate this specialist company after your consultation. If you do not provide your email address during your consultation request, we unfortunately cannot offer you a consultation service.
Transfer of personal data
To provide the service of consultation request or specialist company referral for consultation and/or purchase, the maintenance or repair of a product from our range we forward the personal data you entered to external specialist companies that work as partners with our company and are active in your region.
This specialist partner is requested to contact you within a specified time frame to provide the requested consultation and/or offer preparation. For this purpose, the specialist company will contact you via email and/or phone.
Further processing and deletion of your data
Furthermore, your data will not be passed on to third parties, i.e., not to West persons or companies belonging to the group, nor will they be sold. The deletion of stored personal data occurs if you revoke your consent to storage, if the data is no longer required for the purpose pursued with storage, or if its storage is otherwise legally inadmissible.
Advertising and advertising consent
We, i.e., the Carbonit Filtertechnik GmbH, ERO-Edelstahl-Rohrtechnik GmbH and Westaflex Projekt GmbH, inform you by email, post, or phone only about products and services of the West group and may ask you about this, provided you have expressly given us your consent to use your personal data for advertising purposes (Opt-In).
This is done by actively checking a box under our forms next to the statement “Yes, the CarbonitFiltertechnik GmbH, ERO-Edelstahl-Rohrtechnik GmbH and Westaflex Projekt GmbH may use my email address and/or phone number so that I can be informed about the latest products and services. I also use this opportunity to provide both criticism and praise through market and opinion research. This consent can be revoked by me at any time with effect for the future.
Please note: The text displayed to you on the respective website/App may list different companies if they are affected by your request.
If you have given us your consent for such use but no longer wish to receive advertising or surveys from us in the future, you can withdraw your consent at any time with effect for the future. Your data will then be deleted or, if still required for billing and accounting purposes, stored for these purposes. Please send an email to revoke(at)West.eu.
Use of personal data when signing up for the email newsletter
If you sign up on our websites or in our apps for one of our newsletters, your email address will be used for informational and advertising purposes until you unsubscribe from this newsletter. When you sign up for the newsletter, we store your email address, your IP address, and the date of registration. This storage is solely for the purpose of providing evidence in the event that a third party misuses an email address and signs up for newsletter reception without the knowledge of the authorized person.
You can withdraw your consent to receive the newsletter at any time with effect for the future. If you no longer wish to receive the newsletter, you can unsubscribe from our distribution list at any time via the unsubscribe link in the newsletter or you can send an email to revoke(at)West.eu.
Use of personal data when using the contact form
If you send us inquiries via one of our contact forms, the information you provide in the inquiry form, including the contact details you provide there, will be stored with us for the purpose of processing your inquiry and in the event of follow-up questions on the same topic. This data will not be passed on to third parties.
You can withdraw your consent to the use of the data provided via the contact form at any time. Please contact: revoke(at)West.eu.
Use of personal data when using our community
If you register with our community by agreeing to this privacy policy and opening a user account, the data you provide will be used to provide our community and to process your questions and comments. This also includes consent to contact you by email and/or phone strictly related to the content of your inquiry.
Sie können Ihre Einwilligung jederzeit durch das Löschen Ihres Benutzerkontos mit Wirkung für die Zukunft widerrufen. Ihre Daten werden dann gelöscht oder, sofern sie für andere rechtlich begründete Zwecke noch erforderlich sind, an diese Zwecke gebunden gespeichert. Die Inhalte Ihrer Community-Beiträge werden nach Löschung Ihres Benutzerkontos innerhalb unser Community anonymisiert and bleiben dort erhalten. Es ist jedoch keine Zuordnung dieser Beiträge zu Ihrer Person mehr möglich.
Use of personal data when registering for events or informational visits
On some pages of our website, you have the opportunity to enter personal data to register for informational visits, our training sessions, or events. We will only use this data to process your request. If you enter your email address and phone number as a participant in one of our events, you will receive a confirmation email and, depending on the event, an SMS 30 minutes before your time slot / before the start of your event. After the event, the data will be stored, for example, for the evaluation of the event. This data will be deleted after 6 months at the latest, unless legal retention periods apply, such as professional evidence, hospitality, costs, etc.
You can withdraw your consent to the use of the data provided during registration until the start of the event. Please contact: revoke(at)West.eu.
II. Provisions for business users
This part of the privacy policy applies only to business users such as craft businesses, industrial companies, municipalities, commercial enterprises, planners, architects, etc., and only insofar as they provide personal data of contacts on our websites and in our apps to provide for the conclusion and execution of contracts according to GDPR Article 6 para.1 lit.b).
Personal data is collected and processed by us for the following purposes:
Mediation of customer inquiries
Mediation to requesting customers
Presentation in specialist company directories of the West-Group
(e.g., local partner search on www.West.net)
If you have provided us with personal data, we only use it to answer your inquiries, to process contracts concluded with you, for technical administration, for login activities, and within the respective websites or apps Services provided.
The deletion of stored personal data occurs when you revoke your consent to storage, when their knowledge is no longer required to fulfill the purpose pursued with storage, or when their storage is inadmissible for other legal reasons. Please contact widerruf(at).West.eu. Your data will then be deleted or stored for verification, billing, and/or accounting purposes if still required.
For further personal data collected in the context of the delivery and performance of products and services according to. Article 6 Abs.1 lit.b) verarbeitet werden gelten The Datenschutzbestimmungen in den jeweiligen allgemeinen Verkaufsbedingungen.
III. Provisions for Applicants
This part of the data protection regulations applies to applicants for job advertisements from companies of the West Group or third-party companies to whom we provide a platform or partner program for job advertisements/placement. This only applies insofar as these applicants transmit personal data to us within the framework of the application process, e.g., application in paper form, email, contact forms with attachments, or through the West Group-operated portals or the use of third-party electronic job boards according to the required contents, also in accordance with further national legal requirements, to us. Application documents submitted on paper are scanned and stored in our systems, and the paper is then disposed of in compliance with data protection regulations via certified service providers.
We only use your personal data to process your application and based on the consent in this privacy policy. The personnel responsible for the West-HoldingManagement GmbH, the respective group company, as well as supervisors or other recruiting officers in whose area the position is advertised, have access to your documents. Another form of processing takes place anonymously for the purpose of measuring the success of the job placements and the technical application channels used, as well as, also anonymously, the skills transmitted by applicants.
The processing of the data is carried out using systems of Infoniqa Payroll Holding, a company based in Böblingen. The West Group has accordingly Article 46 GDPR with Infoniqa Payroll Holding concluded a contract based on the EU standard data protection clauses.
The deletion of stored personal data of the applicant occurs automatically at the earliest after 4, but at the latest after 6 months, from the time the applicant is informed that the position will not be filled by them and no other legal requirements prevent this. The period results from the requirements of the General Equal Treatment Act. Only with your explicit consent upon our inquiry will your data remain stored in our system to be considered for future other job advertisements.
When submitting application documents in paper form without reference to job advertisements in our electronic formats, e.g., as an unsolicited application, you will receive a summary of this privacy policy along with an acknowledgment of receipt of your letter or at the latest upon rejection by us.
IV. General Information and Provisions, Websites and apps
These provisions apply in addition to the provisions for private users and the provisions for business users for the websites and apps of CARBONIT, ERO and Westaflex. For our apps there are partly additional own privacy policies. The privacy policy of our apps can be found in the respective App-Store (iTunes, Google Play).
Data processing by accessing our websites and using our apps
The West Group automatically collects and stores information in its server log files that your browser or the App transmitted to us. This data cannot be assigned to individual persons by us. A combination of this data with other data sources is not carried out. These are:
Browser type/version
Operating system used
Referrer URL (the previously visited page)
Hostname of the accessing computer (IP address v4 and v6)
Time of the server request
The IP address is the globally valid, at the time of allocation by your internet provider, unique identification of your computer and consists, in its most common form (IPv4), of four number blocks separated by dots, or extended by additional digits (IPv6). As a private user, you will usually not use a constant IP address, as this is only temporarily assigned to you by your provider (so-called 'dynamic IP address'). In the case of permanently assigned IP addresses (so-called 'static IP address'), a clear assignment of user data via this feature is technically easily possible.
The mentioned data is processed by us for the following purposes:
Ensuring a smooth connection setup of the website
Ensuring a comfortable use of the aforementioned website
Evaluation of system security and system stability
For further administrative and statistical purposes
The personal data of the server log files are processed based on Art. 6 para. 1 lit. f GDPR. This legal basis permits the processing of personal data within the framework of the 'legitimate interest' of the controller, as long as your fundamental rights, freedoms, or interests do not prevail. Our legitimate interest lies in easier administration and the ability to detect and track hacking. You can object to this data processing at any time if there are reasons that exist in your particular situation and speak against the data processing. An email to the corporate data protection officer is sufficient for this. Our legitimate interest follows from the purposes for data collection listed above. In no case do we use the collected data to draw conclusions about your person.
The server log files with the above-mentioned data are automatically deleted after 30 days or anonymized in case of use for statistics. We reserve the right to store the server log files longer if there are facts that suggest an unauthorized access (such as an attempt of hacking or a so-called DDOS attack) suggest.
Linking to external websites
This privacy policy applies exclusively to our websites and apps. These may contain links to third-party web offers. This privacy policy does not extend to these. If you leave the WestGroup websites and apps, to visit a third-party provider's offer, we recommend also carefully reading the privacy policy of this provider.
Information on cookies and use of analysis tools
The processing of personal data through cookies and analysis tools (list all analysis tools) is based on Art. 6 para. 1 lit. f GDPR. This legal basis permits the processing of personal data within the framework of the 'legitimate interest' of the controller, as long as your fundamental rights, freedoms, or interests do not prevail. Our legitimate interest lies in analyzing the use of our website.
Die Verarbeitung of personenbezogenen Daten durch Alphabet AdWords, (list all retargeting technologies) is based on Art. 6 para. 1 lit. f GDPR. This legal basis permits the processing of personal data within the framework of the 'legitimate interest' of the controller, as long as your fundamental rights, freedoms, or interests do not prevail. Our legitimate interest lies in the personalized display of targeted advertising and the statistical analysis of the effectiveness of the advertising (e.g., determining how many clicks on an advertising banner led to a purchase on our website).
The companies of West Group use on their websites and in their apps so-called cookies in several places. They serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and that your browser saves. Most of the cookies we use are so-called “session cookies”. They will be automatically deleted at the end of your visit. Cookies do not cause any damage to your computer and do not contain viruses.
Wir nutzen zu diesem Zweck auch Analyse-Werkzeuge, beispielsweise Webtrends oder Alphabet Tag Manager (Firebase). The data provided and used is collected and stored completely anonymously. This data may also be stored within the European Union.
When implementing and using analysis tools and tracking technologies, we anonymize personal data as quickly as possible either on the provider's side, regulated by appropriate contracts, or within the framework of our initial use, so that your right to information cannot be exercised for all the technologies listed below.
Through appropriate settings of your browser or the apps or the executing operating system environment for this (iOS, Android) you can prevent the transmission of such data, but this may lead to problems in accessing, operating or functionality of the content or service offered. A deactivation option (Opt-Out) for the cookies of the service we use FAIRRANK GmbH, Cologne can be found at the following link: https://www.google.de/intl/de/adwords/thirdpartypartners/
In addition, we use cookies in some cases to measure the success and optimize our advertising efforts. We use the Conversion tracking of etracker GmbH, Hamburg (hereinafter etracker). A cookie is set as soon as you come into contact with an ad placed via etracker West Group advertising media (e.g., ad banners). The cookie contains an advertising ID and is created with a validity of 60 days. It does not contain any features (e.g., full IP address, first name, last name, address, email address) that can personally identify you. However, we can recognize from the advertising ID which advertising medium made you aware of us. Through the West Group, there is no merging of the advertising ID with personal data. Users who do not wish to participate in conversion tracking can disable the etracker cookie via their browser at https://www.etracker.com/blog/schaerfere-eprivacy-verordnung-kommt/ disable.
Alphabet Analytics and Alphabet Tag Manager
This website uses Alphabet Analytics, a web analytics service provided by Alphabet Inc ('Alphabet'). Alphabet Analytics uses 'cookies', text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a server of Alphabet in the USA and stored there. In the event that IP anonymization is activated on this website, your IP address will be shortened by Alphabet within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a server of Alphabet in the USA and shortened there. On behalf of the operator of this website, Alphabet will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Alphabet Analytics will not be merged with other data from Alphabet.
You can prevent the storage of cookies by setting your browser software accordingly;software verhindern; wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen dieser Website vollumfänglich werden nutzen können. Sie können darüber hinaus die Erfassung of the durch das Cookie erzeugten und auf Ihre Nutzung of the Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Alphabet sowie die Verarbeitung dieser Daten durch Alphabet verhindern, indem Sie das unter dem folgenden Link verfügbare Browser-Plugin herunterladen und installieren: http://tools.google.com/dlpage/gaoptout?hl=de Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.
We would like to point out that to ensure anonymized collection of IP addresses (IP masking) on this website, Alphabet Analytics has been extended by the function 'anonymizeIp'.
This website also uses the Alphabet Tag Manager. This service allows website tags to be managed via an interface. The Alphabet Tool Manager only implements tags. This means: No cookies are used and no personal data is collected. The Alphabet Tool Manager triggers other tags, which may in turn collect data. However, the Alphabet Tag Manager does not access this data. If deactivation has been carried out at the domain or cookie level, it will remain in effect for all tracking tags, provided they are implemented with the Alphabet Tag Manager.
Deactivation of Alphabet Analytics
You can prevent data collection by Alphabet Analytics by clicking the following button. An opt-out cookie will be set, preventing future data collection when you visit this website:
Alphabet Adwords Conversion Tracking
Our corporate group uses Alphabet Conversion Tracking as an AdWords customer, an analysis service of Alphabet Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Alphabet"). A cookie is set on your computer by AdWords ("Conversion Cookie") if you have reached our website via an Alphabet advertisement. These cookies expire after 30 days and are not used for personal identification. If you visit certain pages of ours and the cookie has not yet expired, we and Alphabet can recognize that someone clicked on the ad and was redirected to our page. Each AdWords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag.
However, they do not contain any information that can personally identify users.
If you do not wish to participate in tracking, you can object to this use by adjusting your browser settings to prevent the installation of cookies software prevent (Deactivation option). You will then not be included in the conversion tracking statistics. Further information and the privacy policy of Alphabet can be found at: http://www.google.de/policies/privacy/
Third-Party Cookies
Our Holding uses some advertising partners who help make the internet offer and websites more interesting for you. Therefore, when visiting the websites, cookies from partner companies are also stored on your hard drive. These are temporary/permanent cookies that automatically delete themselves after the specified time. These temporary or permanent cookies (Lifetime 14 days) are stored on your hard drive and delete themselves after the specified time. The cookies of our partner companies also contain only pseudonymous, mostly even anonymous data. This includes, for example, data about which products you have viewed, whether something was purchased, which products were searched for, etc.
Some of our advertising partners also collect information beyond the websites about which pages you have previously visited or which products you have been interested in, for example, in order to display advertising that best matches your interests. These pseudonymous data are never merged with your personal data. They are solely intended to enable our advertising partners to address you with advertising that might actually interest you.
Re-Targeting Technologies
Our websites use so-called re-targeting technologies. We use these technologies to make the internet offer more interesting for you. This technique makes it possible to address internet users who have already shown interest in our shop and our products with advertising on the websites of our partners. We believe that displaying personalized, interest-based advertising is generally more interesting for the internet user than advertising that has no such personal reference. The display of these advertising materials on our partners' sites is based on cookie technology and an analysis of previous usage behavior. This form of advertising is completely pseudonymous. Usage profiles are not merged with your personal data.
By using our site, you consent to the use of so-called cookies and the collection, storage, and use of your usage data. Furthermore, your data will be stored in cookies beyond the end of the browser session, so that they can be retrieved during your next visits to the websites. You can revoke this consent at any time with effect for the future by refusing to accept cookies in your browser settings.
Alphabet Remarketing
We use the remarketing technology of Alphabet Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Alphabet"). Durch diese Technologie werden Nutzer, die Our Internetseiten und Onlinedienste bereits besucht und sich für das Angebot interessiert haben, durch zielgerichtete Werbung auf den Seiten des Alphabet Partner Netzwerks erneut angesprochen. Die Einblendung der Werbung erfolgt durch den Einsatz von Cookies, das sind kleine Textdateien, die auf dem Computer des Nutzers gespeichert werden. Mithilfe der Textdateien kann das Nutzerverhalten beim Besuch der Website analysiert und anschließend für gezielte Produktempfehlungen und interessenbasierte Werbung genutzt werden.
If you do not want to receive interest-based advertising, you can deactivate the use of cookies by Alphabet for these purposes by visiting the page https://www.google.de/settings/ads/onweb" \l "display_optout" \t "_blank. Alternatively, you can deactivate the use of cookies by third-party providers by visiting the Network Advertising Initiative opt-out page at http://www.networkadvertising.org/choices/ aufrufen und die dort genannten weiterführenden Information zum Opt-Out umsetzen. Weiterführende Informationen zu Alphabet Remarketing sowie die Datenschutzerklärung von Alphabet can be einsehen unter: http://www.google.com/privacy/ads/
By using our offers, you consent to the processing of the data collected about you by Alphabet in the manner described here and for the purpose previously stated. We point out that Alphabet has its own data protectionpolicies that are independent of ours. We assume no responsibility or liability for these policies and procedures.
Facebook Remarketing
This website uses the remarketing or "Custom Audience" function of Facebook. With this function, we can target visitors to our website with advertising by displaying individualized, interest-based advertisements for visitors to our website when they visit Facebook. To conduct the analysis of website usage, which forms the basis for the creation of interest-based advertisements, Facebook uses so-called cookies.
For this purpose, Facebook stores a small file with a sequence of numbers in the browsers of visitors to our website. This number is used to record visitors to the website as well as anonymized data about the use of the website. No personal data of visitors to the website is stored. If you subsequently visit Facebook, you will be shown advertisements that are likely to take into account previously visited product and information areas. If you do not want Facebook to collect the data, you can refuse storage at the following link: https://www.facebook.com/settings/?tab=ads When using multiple browsers, you must perform the process individually.
Hotjar
To improve the user experience on our websites, we use the software Hotjar (http://www.Hotjar.com, Malta). With Hotjar, we can measure and evaluate user behavior (mouse movements, clicks, scroll height, etc.) on our websites. For this purpose, Hotjar places cookies on users' devices and can store data such as browser information, operating system, time spent on the page, etc., in anonymized form. You can prevent this data processing by Hotjar by disabling the use of cookies in your web browser settings and deleting active cookies.
V. Information on the Rights of Data Subjects
This part of the privacy policy provides additional information on exercising your rights as a data subject with respect to our corporate group.
Your Identity
To comply with the rights of data subjects under the GDPR, it may be necessary for us to request additional information to verify your identity in cases where personal data has been collected due to contractual relationships, either randomly or in cases of justified doubt. This is particularly the case when a request for information is made in electronic form, but the sender's details do not allow any conclusions to be drawn about an affected natural person.
You have the right
According to Article 15 GDPR to request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage duration, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right to complain, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.
+ According to Article 16 GDPR to request the immediate correction of incorrect or completion of your personal data stored by us;
+ According to Article 17 GDPR to request the deletion of your personal data stored by us, unless processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
+ According to Article 18 GDPR to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you need it for the establishment, exercise, or defense of legal claims, or you have objected to the processing according to Article 21 GDPR;
+ According to Article 20 GDPR to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format or to request the transfer to another controller;
To exercise these rights, please contact:
Data Protection Officer of West Group
Rafael Fieber
Westaflexwerk GmbH
P.O. Box 3255
33262 Gütersloh
+ According to Article 7 paragraph 3 GDPR to revoke your consent given to us at any time. This means that we can no longer continue the data processing based on this consent for the future;
You can revoke your consent via: revocation(at)West.eu.
+ According to Article 77 GDPR to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or our company headquarters.
Responsible supervisory authority
for our locations in Saxony-Anhalt, Magdeburg
for our headquarters in NRW, Düsseldorf
Further information - contact details
Your trust is important to us. Therefore, we would like to answer any questions you may have regarding the processing of your personal data at any time. If you have questions that this privacy statement could not answer or if you would like more detailed information on a point, please contact us:
Contact details of the group data protection officer:
Rafael Fieber
Westaflexwerk GmbH
P.O. Box 3255
33262 Gütersloh
E-mail: data protection(at)West.eu.
According to Article 13 para. 2 d) GDPR we provide you here with the necessary information to exercise the right to complain:
Responsible supervisory authority
for our locations in Saxony-Anhalt, Magdeburg
https://data protection.sachsen-anhalt.de/landesbeauftragter/Contact/
for our headquarters in NRW, Düsseldorf
https://www.ldi.nrw.de/metanavi_Impressum/index.php
Security notice
We strive to store your personal data in such a way that it is not accessible to third parties by taking technical and organizational measures. Complete data security cannot be guaranteed when communicating by e-mail, so we recommend postal mail for confidential information.
Change of this consumer, data and privacy statement
Due to the further development of our website and offers or due to changed legal or regulatory requirements, it may become necessary to change this privacy statement. The current privacy statement can be accessed and printed at any time on this website.